Benefits of Outsourcing to Global Shares

Many of our clients have elected to outsource their share plan administration to us for some or all of the following reasons:

Relationship-Based Approach

The Global Shares’ team constantly strive to provide excellent client service and adopts a client-centered relationship approach to everything we do. This is reflected in our team-based business model, which means that the relationship would be serviced by one dedicated analyst team (led by a Share Plan Manager) responsible for both the implementation and ongoing day-to-day administration of the Plans. The analyst team works closely with a Client Relationship Manager, who ensures that Global Shares is constantly aware of and meets the Company’s requirements.The analyst team will deal with your ongoing administration, reporting requests (ad-hoc and regular) along with any participant inquiries that come in.

International Capability

As demonstrated by the spread of our clients, Global Shares is highly experienced in managing global plans and has particular competence in the operation of plans across many jurisdictions.

Flexibility and Fast Response Times

As few plans are exactly alike, our approach is to customize solutions, where necessary, to meet our clients’ unique requirements by, for example, adapting our processes to their plans. In addition, Global Shares has tremendous flexibility to react to changes where this is dictated by a shift in a client’s strategy or by a regulatory change. By leveraging our leading-edge systems, expertise and world-class people, we can respond and move fast to customize and develop innovative solutions to meet your needs as they change, in a client-focused way.

Transparency on Costs

Outsourcing share plan administration is significantly more cost effective and transparent than associated direct and indirect costs incurred by doing this work in-house. Using Global Shares saves on the time and costs incurred when recruiting, training and managing staff. It also saves on the associated employment costs (e.g. pay and benefits, employers’ social security and pension), accommodation and facilities etc.

Reduced Risk and Potential for Fraud

The Company is accountable for the good governance of the Plans and accuracy of the Plan registers. At Global Shares, as plan administration (stock plan administration) is our sole business, we have the deep expertise and experience to manage all aspects of the Plans. We partner with our clients to maintain the highest levels of security and define who has access to the data and the quality. The accuracy of our work is unsurpassed in the industry. By outsourcing to Global Shares, our clients are no longer at risk of losing valuable expertise/ knowledge if a key employee (e.g. a share plan manager) suddenly leaves the Company.

Timely and Accurate Reporting

By outsourcing, the Company has complete control over the data. For example: Reports can be pre-scheduled, thus, meeting the Company’s requirements for regular reports etc., while key stakeholders (e.g. Company Secretary, HR, finance and tax functions) can also access the data online through a self-service approach.
We also ensure that returns are prepared, in good time, to meet revenue deadlines.

Access to Expertise and Thought Leaders

When complex or unusual business issues (e.g. rights issues or other corporate actions) arise, which impact on the Plans, our senior managers have the experience and expertise to address difficult issues or timeline requests. Members of the senior management team are recognized by their peers as industry leaders and regularly present at conferences run by industry organizations, such as ifsProShare, the Global Equity Organization (‘GEO’), Certified Equity Professional Institute (‘CEPI’) and the National Association of Stock Plan Professionals (‘NASPP’) in the US.

Sharing Best Practice

Our wealth of experience allows us to share best practices and approaches with the Company to solve pressing issues that may surface as we provide our outsourcing service to you.

Extra support during Busy Times

Global Shares see themselves as an extension of your Company’s team. With our knowledgeable employees, we can support your needs with additional resources to address the high volume activities that occur from time to time (e.g. awards and releases). This additional level of support would eliminate the need to hire extra staff permanently. This provides the perfect base for high standard services such as employee share plan administration.