Quality Policy Statement
At Global Shares our quality principles are derived from our commitment to service and excellence. In order to achieve the highest possible level of quality we continually review and improve our processes to ensure all staﬀ recognise, understand and accept our philosophy of quality. We are committed to:
Providing IT solutions and services that meet our customers’ requirements, and are ﬁt for purpose.
Building mutually beneﬁcial relationships with customers, promoting a culture of continuous quality improvements. As an Agile company, we focus on ‘getting it right ﬁrst time’.
Designing and delivering creative solutions and services.
Through management review of our Business Systems, to continually improve performance, processes, products and services, we employ practical processes, to ensure our standards are maintained.
Enhancing the skillset of all staﬀ by actively pursuing an on-going training policy, enables all employees to perform their work more eﬀectively and eﬃciently.
On-going mentoring, creating a culture where staﬀ have the necessary skills to take responsibility for the results of their actions, contributes to the success of the Company.
Our Employees work together as a team to maintain a cohesive standard of excellence in the operation of our business.
This Quality Policy statement will be reviewed annually. Responsibility for compliance to this policy rests with the senior management team, who will monitor the eﬀectiveness of the policy and its associated initiatives. This Quality Policy Statement will be displayed externally on the Global Shares website and internally in our Conﬂuence Repository.